Personal Bankers - 2 Locations Available

Des Peres-MO

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POSITION SUMMARY:

This individual’s primary function is that of a personal banker, but is cross trained to serve as a teller depending on the staffing needs of the branch.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Open and close consumer and commercial accounts.
  • Prepare signature cards, resolutions, and other documents pertinent to sales process.
  • Accept account maintenance requests from customers and complete necessary documentation.
  • Perform all other job-related duties as they are assigned by the Supervisor or Branch Manager.
  • Assist in resolving customer issues.
  • Understands and complies with all banking regulations, especially BSA/ AML as it pertains to job duties and responsibilities.
  • Actively participate in all sales activities to include but not limited to: monitoring, reporting, outbound calling, training, etc.
  • Represent the bank in a courteous and professional manner. Provide prompt, efficient, and accurate service in processing all transactions.
  • Perform all basic daily teller functions by having thorough knowledge of teller and banking systems.
  • Meet and /or exceed all Central Bank of St. Louis sales and service goals as set by branch manager.
  • Make appropriate referrals for new products to customers to include: Investor Services, Trust Services and various deposit and loan products.
  • Understand and adhere to all security-related policies and procedures with regards to cash handling, customer service and internal auditing.
  • Understand and enforce all bank policies, procedures, and teller / new accounts related governmental regulations.
  • Maintain and balance a working supply of cash on a daily basis.


POSITION REQUIREMENTS:

  • Excellent customer services and sales skills.
  • Background in banking and or retail sales.
  • Knowledge of Retail Banking products and services preferred.
  • Strong problem solving skills.
  • Organized and detail-oriented.
  • Able to meet established goals and job standards 
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